This Privacy Policy explains how GOAI ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application and related services (collectively, the "App"). By using the App, you agree to the practices described in this policy.

1. Information we collect

Depending on how you use the App, we may collect the following types of information:

• Account and contact information – such as your name, email address and contact details if you choose to create an account, subscribe to updates, or contact us.
• Usage and device data – such as device type, operating system version, app version, language, time zone, and general interactions with the App (for example, screens viewed and basic event logs). This helps us understand and improve performance.
• Location-related information – such as your country or city, when you allow location access or when it can be inferred from your IP address or search preferences (for example, nearest airports).
• Flight search and preference data – such as routes you search for, dates, preferred airlines or cabin class, and other travel-related options you select inside the App.
• Support and communication data – the information you include when you contact us for support, feedback, or inquiries (for example, screenshots or technical details).

2. How we use your information

We use the information described above for purposes such as:

• Providing and operating the App and its core travel features.
• Personalizing your experience, such as remembering recent searches or preferred settings.
• Monitoring performance, fixing bugs, and protecting the security and stability of the App.
• Communicating with you about important updates, changes to this policy, or responding to your support requests.
• Complying with legal obligations and enforcing our terms and policies.

3. Third‑party services

We may use carefully selected third‑party service providers to help us operate and improve the App (for example, cloud hosting, analytics, or error reporting). These providers only receive the limited information necessary to perform their services on our behalf and are required to protect your data appropriately.

When you tap on external links (such as airline websites or booking partners), you will leave the App and their own privacy policies will apply. We are not responsible for the content or practices of third‑party sites or services.

4. Data retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we take reasonable steps to delete or anonymize it.

5. Your rights and choices

Depending on your location, you may have rights such as:

• Requesting access to the personal information we hold about you.
• Requesting correction or deletion of your personal information where applicable.
• Restricting or objecting to certain types of processing, including personalized communications.
• Withdrawing consent where our processing is based on your consent (for example, location access or notifications).

You can exercise your rights by contacting us using the contact details provided in the App or on our official website.

6. Children’s privacy

The App is not directed to children under the age required by local law (for example, 13 or 16 years). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take reasonable steps to delete it.

7. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice inside the App.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us through the support options provided in the App or via the contact details listed on our official website.

This English version is provided for international users. An Arabic version is available alongside it; if there is any conflict between the two versions, both should be interpreted in a way that best protects your privacy and complies with applicable law.